Process monitoring
Process MonitoringContinuously tracks process status and performance changes.
AI-Powered Process Intelligence
Your processes are running.But do you really know how they work?
Your BPM, Workflow and ERP systems generate thousands of process events every day. AVOREX analyzes that data with process intelligence and AI, and makes bottlenecks, delays, anomalies and improvement opportunities visible.
- OBSERVESee your processes
- UNDERSTANDUnderstand the why
- ACTImprove the right spot
Last 30 daysExpense / Advance Process
Sample data
Avg. cycle18.4 h
SLA met87%
Process Health72
Average waiting per activity
Request Created
Manager Approval
Accounting Review
Payment
AVO
42% of total waiting time comes from the Manager Approval activity. Approval workload and delegation should be reviewed.
What is happening in your company right now?
The numbers tell you what happened.
1,284Processes
173Outside SLA
603Pending activities
147Returns
Last 30 days of a sample organization
But the real question is: Why?
AVOREX does not just show the result. It looks for the process behavior behind it.
What is AVOREX?
An intelligence layer that works on top of your systems, not instead of them.
AVOREX analyzes the process events generated in BPM, Workflow, ERP and enterprise applications, and shows how your processes actually run. It turns operational data into visibility, visibility into insight, and insight into action.
The first question
"Is this another reporting tool?"
The answer
No. It is process intelligence that explains why your processes perform well or poorly.
BPMWORKFLOWERPCRMREST
AVOREXProcess intelligence layer
VisibilityInsightAction
01 / 06
Makes processes visible
Reveals how work really flows: waits, repeats and variations.
02 / 06
Pinpoints bottlenecks
Highlights the activities and waiting points that drive up cycle time.
03 / 06
Catches deviations and anomalies
Flags unusual durations, returns and process patterns.
04 / 06
Measures process health
Evaluates SLA, waiting, returns, performance and risk signals together.
05 / 06
Interprets with AI
Turns metrics into a problem, a likely cause, the impact and a recommended action.
06 / 06
Monitors continuously
Updates the view with every new event to support continuous improvement.
From dashboards to process intelligence
What happened? → Why did it happen?
Dashboard What happened?
Average duration18.4 hours
SLA met87%
Processes completed1,284
Delays173
Process KPI↓ 6%
Just the result. No reason.
Sample data
AVOREX Why did it happen?
Why does it take 18.4 hours?
- Manager Approval 6.3 h
- Accounting Review 4.7 h
- Payment + Request 4.0 h
- Actual working time 3.4 h
Answer: 15 of the 18.4 hours are waiting. The biggest share is in Manager Approval.
Which activities break the SLA?
Out-of-SLA records by the activity where they crossed the threshold
Answer: 87% of SLA breaches start in just two activities.
Which process patterns are problematic?
Answer: The problem is not the whole process; it is two variants that make up 29% of records.
Where are the delays concentrated?
MonTueWedThuFri
Sales
Operations
Finance
HR
Answer: 46% of delays are in two units: Operations on Fridays, Finance on Mondays.
Which behavior is pulling the KPI down?
- Process KPI
- Delegation usage (40% → 12%)
Answer: The KPI started to decline the week delegation in approvals dropped.
A dashboard tells you what happened. AVOREX investigates why.
How does it work?
From event to action, in six steps.
Process events from different systems are mapped to a common process model, measured, interpreted with AI and continuously monitored.
Step 01
Connect
AVOREX receives process events from your BPM, Workflow, ERP, CRM and REST sources. You do not need to change your existing systems.
BPMWorkflowERPCRMREST
Ask AVO
AVO, your process intelligence assistant.
Instead of digging through data for hours, ask your processes. AVO explains the metrics AVOREX measures as a problem, likely cause, impact and recommendation.
AVOProcess intelligence assistant
This is a demo scenario; answers are based on sample data.
72/ 100PROCESS HEALTH
Advance process
Sample data- SLA performance ↓ Declining
- Waiting time ↑ Rising
- Returned activities ↑ Rising
- Process variation → Stable
- Anomaly risk ↑ Rising
Process Health / Trust Score
Assess the whole behavior of a process, not a single KPI.
SLA, waiting, returns, variation and anomaly signals come together in one health score. You see at a glance which process needs attention first.
About Process Health →Use cases
Concrete business scenarios.
Expense / Advance
- Focus
- Delay & bottleneck
- AVOREX
- Analysis of waiting, SLA and returns in activities such as Manager Approval and Accounting Review.
- Value
- Reduce cycle time and focus on the right improvement area.
Contribution to waitingSample
Request
Manager Approval
Accounting Review
Payment
Procurement
- Focus
- Anomalies & rework
- AVOREX
- Detection of Check → Revision → Check loops, unusual waits and high-variation instances.
- Value
- Reduce rework and identify standardization and automation opportunities.
Detected loopSample
Request→Check→Revision→Check→Approval
Steps repeated within the same instance are measured as extra work and waiting.
Customer Request / Service
- Focus
- Process health
- AVOREX
- Lifecycle analysis of SLA risk, long waits and reopened requests.
- Value
- Manage service levels consistently and focus on risk areas early.
Request lifecycleSample
Logging & classification
Second-level review
Reopened request
Before AVOREX / With AVOREX
The operational difference.
Before AVOREX
- Excel exports
- Going through BPM reports
- Asking IT for data
- Asking users
- Holding meetings
- Guessing
With AVOREX
- Process data is analyzed
- The bottleneck is identified
- Anomalies are found
- Impact is measured
- AI interprets
- Recommended actions are produced
Stop searching data for hours. Ask your processes.
AVO Live
Your processes change. AVOREX keeps watching.
As new process events arrive, AVOREX reports anomalies, SLA risks and recoveries as signals. You see the problem as it forms, not in next month's report.
Core capabilities
From seeing to improving, one platform.
AVOREX capabilities work across the Observe, Understand and Act layers, all on the same enterprise foundation.
OBSERVESee your processes
Timeline & event intelligence
Timeline & Event IntelligenceReconstructs each instance's lifecycle event by event.
Process metrics
Process MetricsCycle time, median, P90, waiting, SLA and activity contributions.
UNDERSTANDUnderstand the why
Process health score
Process Trust / Health ScoreBrings five operational signals together in a single health score.
Anomaly detection
Anomaly DetectionFlags unusual durations, repeats, waits and behaviors.
ACTImprove the right spot
AI process interpretation
AI Process InterpretationAVO explains the problem, likely cause, impact and recommended action.
Continuous intelligence
Continuous IntelligenceA continuous view that updates itself with every new event.
ENTERPRISE FOUNDATIONBeneath every layer
Multi-system integration
Multi-System IntegrationWorks with BPM, Workflow, ERP and REST sources.
Tenant & license architecture
Tenant & License ArchitectureEnterprise tenant and license-controlled operation.
AI usage visibility
AI Usage VisibilityMeasures AI usage by process and over time.
Integration
Don't replace your systems.
Understand them better.
BPM
WORKFLOW
ERP
CRM
REST API
AVOREX PROCESS INTELLIGENCEDifferent systems. One process intelligence.
Enterprise & Security
Enterprise security and governance architecture.
Tenant Isolation
Each organization's data and configuration stay within its own tenant boundaries.
Role Based Access
Users only access the processes and screens they are authorized for.
Secure Connector Architecture
Source system connections run through controlled, authenticated connectors.
License Management
License scope and usage limits are managed centrally per tenant.
API Authentication
Clients that send events or pull data go through API authentication.
Auditability
Critical operations and access are recorded in a traceable way.
AI Usage Tracking
See which process was analyzed, when, with which model and how many resources.
Cloud / On-Premise Integration Architecture
An integration architecture designed to work with source systems running in the cloud or on premises.
Who is AVOREX for?
Every role has its own question.
CEO / Management
Are our processes really efficient?
COO / Operations
Where are we losing time?
CIO / IT
How do we get more value from our existing systems?
Digital Transformation Team
What should we improve first?
Process Owner
Why is my process delayed?
Continuous Improvement
Did our change actually work?
Continuous Process Intelligence
Not a one-off analysis, a continuous layer.
AVOREX is fed by new process events, and measures the effect of each improvement in the same loop.
DISCOVER
Discover how processes really flow.
MEASURE
Measure duration, waiting and SLA.
UNDERSTAND
Surface the causes.
IMPROVE
Improve the right spot.
MONITOR
Keep tracking the effect.
The loop restarts with every new event.
Frequently asked questions
Questions you may have.
If your question is not answered here, let's talk it through in a demo.
Ask a questionDoes AVOREX replace our existing BPM or ERP system?
No. AVOREX is a process intelligence layer that runs on top of your existing systems. Your systems keep working as they are; AVOREX analyzes the process events they generate.
We already have dashboards or a BI tool. What is the difference?
A dashboard tells you what happened: average duration, SLA rate, KPI change. AVOREX investigates why: it shows which activity waiting piles up in, which steps come back, and which behavior pulls the KPI down.
What data is needed for the analysis?
Process events: the individual process record (instance), the step performed (activity), a timestamp and the result (outcome). Extra fields such as organizational unit or role enrich the analysis.
What is AVO?
AVO is the AVOREX process intelligence assistant. It explains measured metrics as a problem, likely cause, impact and recommendation. The likely cause is a hypothesis; the final decision always belongs to the process owner.
How can we keep AI usage under control?
For every AI analysis, AVOREX shows which process was interpreted, when, with which model, how many tokens and at what cost. AI usage is a measurable resource.
Where should we start?
Usually with a single process, such as Expense / Advance or Procurement. We decide together in the demo which process and source system to start with.
Your processes are already telling you something.
Start listening with AVOREX.
"When you're ready, let's look at your processes together."